PRIVACY POLICY
Effective Date: 01/20/2012
Last Updated: 07/07/2025

Eric Palacios & Associates, LTD
Located in Clark County, Nevada

We at Eric Palacios & Associates (“we,” “us,” or “our”) are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information, including your rights under applicable privacy laws and compliance with Application-to-Person (A2P) messaging requirements.

1. Information We Collect

We may collect the following information when you visit our website, interact with our office, or opt in to receive communications:

Full Name

Email Address

Phone Number (including mobile number)

Mailing Address

Legal case details voluntarily submitted through forms or consultations

IP Address and Device Information

Communication preferences

Any other information you voluntarily provide

2. How We Use Your Information

We may use your information for the following purposes:

To provide legal services and respond to inquiries

To send appointment reminders, confirmations, updates, and case-related information

To send promotional messages, newsletters, or other marketing materials (only with consent)

To comply with legal and regulatory requirements

For internal analytics and website improvements

To deliver automated SMS or email messages via our client communication platform (GoHighLevel or others)

3. SMS and Email Messaging (A2P Compliance)

By submitting your phone number and opting in to receive text messages from Eric Palacios & Associates, you agree to the following:

Message frequency may vary depending on your case status or preferences

Message and data rates may apply based on your mobile carrier

You can opt out at any time by replying STOP

You may request help at any time by replying HELP

Your information will never be sold or shared with third parties for marketing purposes without your express consent

Consent to receive messages is not a condition of service

4. Opt-In and Consent Requirements

We only send communications to individuals who have:

Voluntarily submitted an opt-in form on our website or at our office

Consented by checking an opt-in box or affirmatively responding via text

Engaged in a business relationship where communication is reasonably expected

Opt-in records are securely stored and may be used to demonstrate compliance.

5. How We Protect Your Information

We use industry-standard security measures to protect your personal data, including secure web forms, encrypted transmissions, firewalls, and limited access controls. While we take every reasonable precaution, no data transmission over the internet can be guaranteed 100% secure.

6. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following situations:

With vendors or service providers under strict confidentiality agreements (e.g., client management systems, appointment software)

To comply with court orders, subpoenas, or legal obligations

To protect the safety or rights of clients, staff, or the public

7. Your Rights

If you are a resident of Nevada or other jurisdictions with privacy laws, you have the right to:

Access the personal information we have about you

Request corrections or deletion of your information

Opt out of communications at any time

Request that we do not sell your information (we don’t)

Requests can be made by calling us at (702) 444-7777 or emailing us at [email protected].

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies for functionality and analytics. You may control cookie settings through your browser.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the latest revision. Continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact us:

Eric Palacios & Associates, LTD
2050 S. Eastern Avenue

Las Vegas, NV 89104
Phone: (702) 444-7777
Email: [email protected]
Website: www.ericpalacioslaw.com